How do I Apply to Attend? 

Click ‘APPLY TO ATTEND’ in the toolbar at the top of the page. Once you have completed the application, you will receive a confirmation of your application within 3-5 working days.

How will I gain entry to the event?

Please bring your confirmation email on the day to provide you entry to the event.

Why can't I find any emails related to the event?

You may have accidentally unsubscribed. Please contact the FT Live Customer Services Team via email at madeinitalyreception@ft.com or by calling +44 (0) 207 775 6653.

How do I login?

To login you should use the same email address that you used to register for the event. When you navigate to the agenda page click on the icon in the top right corner to login. You can either input your email address and follow a verification process or you can use your registration number. Your registration number can be found in the confirmation email you received when you first registered for the event. 

 
Which browser should I use?

Our platform supports Google Chrome (strongly recommended), Mozilla Firefox, Apple Safari and Microsoft Edge (Chromium). You may be able to use other browsers, but they are not officially supported and your experience may be adversely affected.

Your personal data will be processed in accordance with our Privacy Policy.

What is the cancellation policy?  

If you can no longer attend the conference and you have a pass, please contact the FT Live Customer Services Team as soon as possible via email at madeinitalyreception@ft.com or by calling +44 (0) 207 775 6653. To find out more about cancellation fees please visit our FT Live Terms and Conditions page.

Can I transfer or upgrade my pass?

If you would like to transfer your pass to another person or upgrade your pass, please contact the FT Live Customer Services Team via email at madeinitalyreception@ft.com or by calling +44 (0) 207 775 6653.

Venue

How do I get to the venue?

The address of the venue can be found here, along with transport options and directions.

Is the venue accessible? 

We select our venues to ensure that all our events are as accessible as possible for our guests. If you have any specific accessibility requirements you will have the opportunity to indicate this when filling out the event registration form.

Will food and drink be provided at the event?

Yes, drinks and canapes will be provided at the event.

I have dietary requirements, what should I do? 

If you have any specific dietary requirements you will have the opportunity to state them when registering for the event.